Contact Us
ACEPLAS GROUP OF COMPANIES:
SINGAPORE
ACEPLAS PTE LTD
Block 13 Lorong 8 Toa Payoh
#07-11 Braddell Tech
Singapore 319261
Tel: +65-6478 2969
Fax: +65-6259 0069
Email: sales@aceplas.com.sg
MALAYSIA
ACE ENGINEERING PLASTICS SDN BHD
(ISO 9001 Certified)
1 & 3, Lorong Serunai, Taman Jawi Light Industrial
14200 Sungai Bakap, Seberang Perai Selatan,
Penang, Malaysia
Tel: +604-582 7882
Fax: +604-582 7982
Email: sales@ace-ep.com.my
ACE STAR INDUSTRIES SDN BHD
F-G-02, Jalan PPK 3,
Pusat Perniagaan Kinrara,
Seksyen 3, Taman Kinrara,
47100 Puchong, Selangor,
Malaysia
Tel: +603-8070 3346
Fax: +603-8070 3527
Email: sales@acestar.com.my
THAILAND
ACEPLAS THAILAND PTE LTD
26/18-19 Moo 18, Soi Navatai, Phaholyothin Road
Tambol Klongnung, Aumphur Klong Luang, Pathumthani 12120
Thailand
Tel: +66-2 908 2081
Fax: +66-2 9082080
Email: sales@aceplas.com.sg
CHINA
SHENZHEN ACEPLAS CO LTD
ChangLong West RD
#68, JiaHu Estate
FuChengAo, Ping Hu, Long Gang,
ShenZhen, China. P.C. 518111
Tel: +86 755 89690680
Fax: +86 755 89698911
Email: sales@aceplas.com.cn
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Terms & Conditions
Warranty of Goods/Services
1. All our goods/services will serve their intended functions.
Terms of Warranty
2. All warranty conditions are stated in the product/services information provided, unless the manufacturer has provided none.
Prices
3. All our prices are nett. No discounts will be given unless during monthly promotions. All Prices are in SGD.
Payment Processing
4. We only accept Cash, Corporate cheque payments and Bank Transfer.
5. We ensure accuracy in our billing as all our transactions are automatically processed.
Cancellation of Orders
6. We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame.
7. We will not entertain any cancellations once the order is confirmed and submitted by the customer.
Confirmation of Orders
8. We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.
Exchange & Refunds
9. All our goods sold are non-exchangeable and non-refundable.
Feedback
10. We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at Tel: 6478 2969, Fax: 6259 0069 , Email: sales@aceplas.com.sg
Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to
BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg
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